How long this takes depends on how your sync cycle is configured. Note: Your user will not show in Office 365 until directory synchronization completes. Keep in mind the user will need to be assigned an Office 365 license before they can access their mailbox. This is a great way to distinguish which mailboxes are on-prem and which are in the cloud. On-premises mailboxes are listed as type User. Your mail-enabled user will now appear under the Mailboxes tab. The Mailbox Type for Wilfred will be listed as Office 365. With your fields populated click the Save button. If you are looking to create a user and mailbox quickly the minimum fields required are those marked with an asterisk.įor our example, we specified a first name, last name (which populated name field for us), Organizational Unit, username, domain suffix, mailbox type, and password. Microsoft makes this choice for us and it is not uncommon for Microsoft to redistribute mailboxes across databases. In turn, this negates our ability to choose how those users are assigned or distributed across databases. In Office 365 we cannot manage databases or servers. Unlike on-premises mailbox creation, we do not get an option to pick a primary or archive database for our user. You can also check the box to Require password change on next logon to force the user to create a new password.īy selecting Create an archive mailbox we can also instruct Office 365 to create an archive mailbox for the user in the cloud. Specify and confirm a password in the New Password and Confirm Password fields. ![]() Room and Equipment mailboxes are also available if you want to create a resource mailbox in Office 365. In our example, we are creating a mailbox for user Wilfred Mott so we will pick User Mailbox. Under Mailbox type, pick the type of mailbox you want to create in Office 365. Note that the domain name you pick here must be a domain you have validated in Office 365. This builds a User Principal Name (UPN) for the user. From the drop-down to the right of the symbol pick the domain suffix for the user. Under User logon name specify a new username for the user. From here you can select which Organization Unit (OU) you want the new user account to be created under. This brings up the Select an Organization Unit dialog. You can alter this field to be a different value than what was suggested.Ĭlick Browse in the Organizational Unit section. The name field corresponds to the display name field for the user object in Active Directory. As you complete these fields you will notice that the Name field populates combining these values. On the New Office 365 Mailbox window type the First name and Last name of the user. Keep in mind that you will not see this mailbox in the Office 365 tenant until directory synchronization has run. The benefit here is that you do not need to migrate the mailbox after it is created as it already exists as an object in the cloud. Selecting this option walks you through the process of creating a remote mailbox in Office 365. Note: If you do not see this option you may be missing the required RBAC permissions, or, there is an issue with your hybrid configuration. Click the New (plus sign) and select Office 365 mailbox. Select the Recipients tab and Mailboxes sub-tab. Wilfred’s email will be your on-premises Exchange 2016 server, log into the Exchange Admin Center. Wilfred does not currently have a user account in Active Directory so we can use this method. Then you can go back into Active Directory to make any additional changes to the new account, such as group memberships.įor our example, we are going to create a new user called Wilfred Mott who will have a mailbox in Office 365. Using the method below allows you to create a basic user in Active Directory with a mailbox in Office 365. If your current process is to create a new account in Active Directory first and then enable the mailbox in Exchange second, I would recommend reversing these steps. ![]() Alternatively, that user could be given an on-prem mailbox and then move that mailbox to Office 365. To grant an existing user an Office 365 mailbox you will need to use PowerShell. A preexisting user without a mailbox cannot be enabled for an Office 365 mailbox using the GUI. The drawback of this solution is that it only allows you to create an entirely new Active Directory user. This is the simplest and quickest way to create a mailbox in Office 365. Note that these steps are identical for Exchange 2013. ![]() We will look at how to complete this task with the GUI and PowerShell. For this article, we will explore this process using Exchange 2016. In this article, we explore how to create a mailbox in Exchange Online when directory synchronization is in place. When a company has implemented Exchange hybrid and has moved some or all their users to Office 365, the question “How do I create a mailbox in Office 365?” frequently comes up.
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